ADDING VALUE TO CUSTOMER SERVICE AND TARNISHED STOCK Added value customer services help to build loyalty and profits. The new Otec Eco Mini from Finishing Techniques promises to both add value to customer relationships and recover the value of tarnished stock - otherwise destined for heavy discounting. It is ideal for polishing all types of rings, ear rings, studs and other similar small pieces. Jewellery manufacturers have largely replaced manual finishing and polishing with machine processes. Otec barrel finishing is a process known for its versatility and quality. The Eco Mini is based on this technology but is designed to bring the benefits of automation to retailers - it offers an economic way to return tarnished jewellery to that newly manufactured look automatically. Shop window displays and jewellery handled by staff and customers trying on for size soon loose the new look that is so vital in attracting a purchase. Customers requiring repairs or just wanting to put a shine back on their jewellery - be it precious in value or sentiment - will appreciate the polishing quality achieved by the Eco Mini. The Eco Mini is a truly bench-top device standing only 32cm high, 4kg in weight and requiring a standard electrical point. It is simple, quiet and quick to operate. Using the finest grain dry-polishing media means there is no mess - just place the jewellery item in the machine and within a few minutes it will be restored to its original polished look. The new Eco Mini has a 12 month warranty and includes a charge of polishing media so it can be used straight out of the box. A list of local stockists is available from Finishing Techniques, telephone 01706 825819. More information: Jonathan Dean, Finishing Techniques Ltd, Tel +44 (0)1706 825819 Fax. +44 (0)1706 825748 Email: sales@fintek.co.uk Web: www.fintek.co.uk June 28, 2000