How to Brief a Public Relations Service Provider

Developing a PR strategy for an effective PR campaign begins with a clear brief, confidence between the client and public relations service company, and strong messages communicated with precision and clarity. Your chosen PR company needs to know your business objectives to make the best use of valuable marketing resources. The support of top management and board room directors is essential in ensuring PR programmes become an integral part of all company communications - internal to employees and external to suppliers, customers, investors and so on.

PR Brief Checklist

  1. Decide what you want to achieve. Tell the PR company what you want them to achieve. Make the objectives specific.
  2. Decide who are your key audiences. Tell the PR company which groups you need to address.
  3. Explain why you need to communicate. What issues do you need to address?
  4. Cause and effect. What behavioural changes do you wish to see from your target audience?
  5. Timing is vital. Over what time scale do you wish to achieve these changes - be realistic.
  6. Explain the dynamics. What are the internal and external drivers for change in your business?
  7. Explain the industry context. Who else is affected by these issues - is there scope for common action, or do you wish to take the initiative?
  8. Media context. What media will you be using in addition to PR - how are messages and timing to be synchronised?
  9. Budget carefully. Advise what budget and resources you have to commit to the programme.
  10. Evaluation. Agree what metrics you will use to evaluate, refine and sharpen communication performance.
  11. Don't be vague. There is no point asking a PR company for their ideas if you have not yourself first defined the issue and prepared at least an outline brief and budget.
  12. Don't waste your time or the PR company's time. Do not ask PR companies to pitch if you do not intend to make an appointment.
  13. Don't mismatch. Qualify that PR companies you ask to ptich have experience in your sector.

Further Reading

Title Author Publisher
Planning & Managing a PR Campaign Anne Gregory Kogan Page
Public Relations: A Practical Guide to the Basics Philip Henslowe Henslowe Kogan Page

Find these books at Waterstone's or Amazon.

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